STAFF MAIL | NAMA INTRANET | MONDAY MEMO | STAFF UPDATE FORM
VISION: To be one of the leading Air Navigation Service Providers (ANSP) in the world. MISSION: To provide safe, efficient, effective and economic Air Navigation Services to airspace users, through deployment of new technologies and dedicated workforce.
                                     THE COMMERCIAL DEPARTMENT  
 
A.      COMMERCIAL DEPARTMENT: VISION.
 
To make the Nigerian Airspace Management Agency (NAMA) one of the most economically viable and customer friendly Agencies under the Federal Ministry of Transportation (Aviation Sector)
 
B.     COMMERCIAL DEPARTMENT: MISSION.
 
To actualize the economic objective of the NAMA through efficient collation, assessment and invoicing, for all NAMA services/properties, and effective follow up on clients to ensure the Agency receives all accruable revenue.
 
C.       SCOPE OF THE COMMERCIAL DEPARTMENT.
 
The Commercial Department in the Organogram of NAMA reports directly to the Managing Director/CE.
The Department is headed by a General Manager who reports to the MD and the department has 164 staff nationwide.
The Department also has presence at NAMA Headquarters and 27 Airports/Aerodromes nationwide.  
At the Headquarters, there are five (5) Sections headed by Sectional Heads.
 
            The Five sections are:
 
1. Domestic Operations Billing Section
2. International Scheduled Operations Billing Section
3. Non Scheduled International Operations Billing Section
4. 5% Sales Charge/Data Bank Section
5. Debt Management/Credit Control Section 
All these Sections are respectively headed by a Deputy General Manager, who reports to the General Manager. 
 
 
 
 
D.         COMMERCIAL DEPARTMENT: FUNCTIONS.
 
The Major responsibility of the Commercial Department is to recover the cost of services rendered by NAMA to all its clients.
Hence, the Department is in charge of Revenue generation for NAMA, and this is achieved through the underlisted functions:
 
1. Collection and collation of all Aircraft operations’ flight data within the Nigerian Airspace for billing purposes.
 
2. Validation and quality checking of all flown flight data in liaison with ATC Department to ensure completeness and correctness.
 
3. Processing of all validated flight data into bills/invoices for navigation charges.
 
4. Dispatching of bills/Invoices to all NAMA clients, including other bodies partnering with the Agency e.g. IATA
 
5. Aggressive follow up on invoices to ensure payment.
 
6. Debt Recovery-Aggressive follow up on NAMA debtors to ensure payment.
 
7. Billing/Invoicing of all Non-Aeronautical revenue sources accruing to the Agency.
 
8. Reconciling/resolving invoicing issues/disputes.
 
9. Keeping records of all NAMA Invoicing /Payment transactions with clients.
 
10. Preparing periodic Revenue Reports to the Management or as directed
 
11. Representing NAMA on issues relating to charges-
 
12. Attending meetings on behalf of NAMA on revenue issues e.g. Ministerial committees, Stakeholders' Meetings, IATA, ICAO etc.
 
13. Liaising with IATA, ICAO, Federal Ministry of Transport/Aviation, NCAA, FAAN and other Agencies on billing/invoicing/payment issues.
 
14. Writing and sending submissions on behalf of NAMA/Nigeria for inclusion in ICAO’s document such as 9082 (Air Navigation and Airport Charges), document 7100 (Tariffs for Airports and Air Navigation services), Aeronautical Information publications (AIP), NCAA’s document on economic regulations etc.
 
15. Carrying out any other functions as may be directed
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